Which of the telecomm companies is the dumbest?

May 14

Just when I think no telecommunications company can oust Qworst from the most difficult in custome service, along comes along Sprint.

Sprint who required that I sign up for paperless billing when I ordered my Overdrive internet device. The same Sprint that won’t give me my login info to update my profile, so I can login, unless I can verify my info from a bill, that is tied up behind their webserver, which I need a login to see…and of course, when I call them they want the same info.

Back to writing letters to solve this ridiculous technology/customer service issue.